Return Policy

Non-personalized pocket clothing

It is possible to exchange an item or return it for a gift card if the following conditions are met: Your order was shipped to Canada; The items have not been worn, washed or wet; Your purchase was made within the last 45 days.

You can request an exchange or return right here: https://pochesetfils.loopreturns.com/#/

Since our sweaters are custom sewn to your request, we do not issue refunds. Returns will be exchanged for a gift card for the value that was paid at the time of purchase.

Custom pocket clothing

Custom pocket clothing is final sale.

Mystery Pocket Clothes

Clothing with a mystery pocket is final sale.

Stockings and masks

Stockings and masks are final sale.

Sale items

Sale items (prices in red) are final sale. However, it is possible to return an order if you used a promotional code.

What to do if there is a defect?

Send a photo of the product with the defect to info@pochesetfils.com specifying the order number in your message.